Times have definitely changed.
Businesses continue to be affected left, right and center by the Coronavirus outbreak and subsequent lockdown in South Africa.
The silver lining is that this will come to an end, and things will resume as (relatively) normal after the virus is dealt with. Nobody is sure of how long this will take, but what is certain is that everyone will have to work a lot harder, and on tighter budgets and schedules continuing into 2021. If only to mitigate the effects that the lockdown had on your business.
What’s important to remember is that online shopping and delivery is a crucial part in saving time and keeping to a strict budget.
Here is a quick infographic covering the basics of our brand new delivery options that we include on the website. Be sure to keep reading to know everything you need to before ordering with a specific delivery option (and delivery date) in mind.
Delivery services and online shopping is the way to go.
There can hardly be anything worse, when expecting a package, than for it to arrive late or not at all. When planning an event or making promises you need to deliver on to a client, this can be absolutely disastrous. If your banners, posters, flyers or any other item’s delivery isn’t on track, it can cause a huge amount of unnecessary and unwanted stress. And who needs extra stress this year??
Truth be told, delivery is the last thing you want to have to worry about. What’s worse? If you are a retailer and you need your client’s printed collateral as soon as possible, you don’t want to have to explain why their product is late. 62% of online shoppers will refuse to place a second order if they haven’t received their products within 2 days of the stipulated delivery date. This is because any business transaction comes with a high degree of trust.
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Call us old fashioned, but we believe that once trust is broken, it is incredibly hard to repair. And lately, affordability, excellent service and trust is everything. This is why Printulu offers 6 different delivery options! The variety in delivery offerings allows you to select the best option for your budget and needs. This ensures that you know exactly when to expect the product you ordered. You will be updated every step of the way via email with regards to the status of your delivery. It doesn’t matter which delivery option you choose – you will be kept in the loop.
What can you do?
As with most things, it takes 2 to tango. All artwork and proofs of payment for your order need to be uploaded before 12pm, in order for our delivery times to be accurate. If this cut off time has passed, the delivery date will count from the following day. This is due, in part, to the high volume of orders Printulu’s production floor processes daily. Once production begins for the day, new orders cannot be added to the printing schedule. These orders therefore carry over to the next day.
Our 6 delivery options on offer are as follows:
Previously known as our standard delivery, this is our famous, highly popular free delivery option. Depending on which products you have ordered (it is available for all products on our website), the delivery should take about 10 working days to be delivered. For certain products, such as calendars, tablecloths and PUR bind booklets (above 250 units), delivery can take slightly longer, mainly due to the extra processes involved in producing these items.
Our new and improved standard delivery is available for every product we offer. Furthermore, our standard delivery is completely free of charge, across South Africa. If you upload your artwork and proof of payment before 12pm, you can expect your delivery anytime before 6pm, 7 working days later. For certain products, such as calendars, tablecloths and PUR bind booklets (above 250 units), delivery can take slightly longer, mainly due to the extra processes involved in producing these items. Please note that we cannot guarantee delivery dates when it comes to our design or proofing services. Your delivery date will be confirmed once the artwork or proof is approved.
Standard + Delivery
This new delivery option is comparable to our previous standard delivery in that it takes around 5 business days to arrive at your doorstep from the items being put through to production. This is our mid-level delivery option that is slightly speedier, without the hefty extra price tag. For certain products, such as calendars, tablecloths and PUR bind booklets (above 250 units), delivery can take slightly longer, mainly due to the extra processes involved in producing these items.
Our express delivery option is perfect for those who want to stay a day ahead of schedule. For most of the products we offer, express delivery takes up to 4 working days. This excludes more labour intensive products like PUR bound booklets (above 250 units) and calendars, which can take slightly longer.
Express+ delivery takes only 2 working days to be delivered, however because we service the whole of South Africa and our production house is situated in Johannesburg, this option has limitations. This delivery option is not available on all products due to some products involving longer processes to finalise. This delivery option is also only available for shipping addresses located in Johannesburg or PRY.
This service takes only 1 working day to be delivered and was previously called our Next Day service. It is only available in central Johannesburg and Midrand. It applies only to our more basic product offerings, like business cards, post cards, and flyers. As mentioned above, some of our products are more labour intensive than others. This is due to the added processes involved in their creation, such as binding or die cutting. Our next day service also comes at an additional cost.
A few points to consider
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Ordering online can be slightly nerve-wracking. Here are a few tips to ensure you receive your product at the right place, and the right time:
- Make sure your delivery address is up to date, with the correct postal code.
- Make sure your email address is accurate. This will be where you receive any updates regarding your order and delivery.
- Make sure your artwork is print ready, and follows our artwork guidelines. Delivery dates can only be confirmed after any issues with your artwork are rectified.
- Upload all artwork and proof of payment for your order before 2pm. This will ensure you receive the delivered product as soon as possible.
- Visit our website ahead of schedule to assess our delivery dates on your desired product.
- Lastly, when it comes to proofs or design services, ensure you order ahead of time as these services can delay delivery dates.
Printulu offers 6 delivery options, giving you the freedom to decide which one works best for you. Printulu’s delivery dates can vary from one product to the next, dependent on the amount of labour involved in it’s production, so it’s always a good idea to visit our website in advance, as on each product page there is a visible delivery date calculator which updates in real time, dependent on your specifications. If you are unsure, feel free to contact our customer care line on (010) 593 0558, or send an email to firstname.lastname@example.org and one of our agents will be more than happy to answer any questions you may have.
P.S: If you’d prefer that your package is delivered without Printulu branding, we also offer ‘White Labeling’. You can select this option on the checkout page under ‘Ship to different address’.